Privacy Policy
Last updated: March 2026
1. Who We Are
Kiwi3D ("we", "us", "our") operates the website www.kiwi3d.nz. We sell 3D printing products including filament and accessories to customers in New Zealand.
If you have any questions about this policy, contact us at: [email protected]
2. What Information We Collect
We may collect the following personal information:
- Account information: name, email address, password (encrypted)
- Order information: delivery address, phone number, purchase history
- Payment information: processed securely via third-party payment providers (we do not store card details)
- Login data: if you sign in with Google or Facebook, we receive your name and email address from those platforms
- Website usage: pages visited, browser type, IP address (via cookies)
3. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your enquiries
- Improve our website and services
- Meet our legal obligations under New Zealand law
We do not sell your personal information to third parties.
4. Google and Facebook Login
If you choose to sign in using Google or Facebook, we receive basic profile information (name and email) from those platforms. This is governed by:
5. Cookies
Our website uses cookies to:
- Keep you logged in
- Remember your shopping cart
- Analyse website traffic (anonymised)
You can disable cookies in your browser settings, though this may affect website functionality.
6. Sharing Your Information
We may share your information with:
- NZ Post / courier partners — to deliver your orders
- Payment processors (e.g. Stripe) — to process payments securely
- Google / Facebook — only if you use social login
- Legal authorities — if required by New Zealand law
7. Your Rights (Privacy Act 2020)
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Ask us to delete your information (subject to legal obligations)
To exercise these rights, email us at: [email protected]
8. Data Storage & Security
Your data is stored on secure servers. We take reasonable steps to protect your information from unauthorised access, loss, or misuse.
9. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes.
10. Contact Us
Kiwi3D Website: www.kiwi3d.nz Email: [email protected]